Introduction
At Fix-Foundry, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our services. By using Fix-Foundry, you agree to the practices described in this policy.
We are committed to protecting your personal data, complying with applicable privacy laws, and being transparent about the way your information is handled. Please read this Privacy Policy carefully to understand how your information is managed.
Information We Collect
We may collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and account login details.
- Device Information: IP addresses, device types, browser type, operating system, and usage patterns.
- Security Data: Video and audio recordings captured by Fix-Foundry devices for monitoring purposes.
- Transactional Information: Payment history, subscription details, and service usage records.
- Location Information: Data from devices to provide location-based services and alerts.
How We Use Your Information
Your information may be used for the following purposes:
- To provide and maintain our services, including monitoring and alert features.
- To communicate with you regarding updates, support, and promotions.
- To analyze and improve our services, website performance, and user experience.
- To detect and prevent fraud, unauthorized access, or other security threats.
- To comply with legal obligations and respond to law enforcement requests.
Sharing of Information
Fix-Foundry does not sell or rent your personal information. We may share your data in limited circumstances, including:
- With trusted service providers who assist in operating our services.
- With law enforcement or regulatory authorities as required by law.
- In connection with a business transfer, merger, or acquisition.
- When necessary to protect the rights, property, or safety of Fix-Foundry or others.
Data Security
We implement industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security. Users are encouraged to maintain secure passwords and device practices.
Cookies and Tracking
Fix-Foundry uses cookies, analytics tools, and similar technologies to enhance your experience and analyze usage trends. These tools may collect anonymous information about your browsing behavior. You can manage cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for certain data processing activities.
- Request restrictions on processing your data.
- Opt-out of promotional communications from Fix-Foundry.
To exercise these rights, please contact our support team using the information provided below.
Changes to This Privacy Policy
Fix-Foundry may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, or your personal data, please contact our support team:
Email: support@fixfoundry.online
Phone: +91-9307716739
Address: 2nd Floor, Mateshwari Plaza, LinkInn, Tulsi Vihar, Gwalior, Madhya Pradesh 474001